Data & Privacy

2999bd Privacy Policy

Your privacy matters to us. This policy explains exactly what data 2999bd collects, why we collect it, how we use it, and the rights you have over your own information.

Last Updated: 1 January 2025

How 2999bd Keeps Your Data Safe

Six core commitments that define how 2999bd handles your personal information every single day.

End-to-End Encryption

Every page, transaction, and account interaction on 2999bd is protected by SSL/TLS encryption. Your login credentials, payment details, and personal data are never transmitted in plain text.

No Data Selling

2999bd does not sell, rent, or trade your personal information to third-party marketers. Your data is used only to operate your account and improve your experience on the platform.

You Control Your Data

You can request access to, correction of, or deletion of your personal data at any time by contacting the 2999bd support team. We respond to all data requests within 30 days.

Minimal Data Collection

2999bd only collects the data that is genuinely necessary to operate your account, process payments, and comply with our licensing obligations. We don't collect data for the sake of it.

Clear Retention Limits

2999bd retains your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. Data that is no longer needed is securely deleted.

Breach Notification

In the unlikely event of a data breach that affects your personal information, 2999bd will notify you promptly and take immediate steps to contain the breach and protect your account.

1 Introduction

2999bd ("we", "us", "our") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how 2999bd collects, uses, stores, and protects your personal data when you visit our website, use our mobile app, or interact with any of our services.

This policy applies to all users of the 2999bd platform, including registered players, visitors who browse without registering, and anyone who contacts our support team. By using 2999bd, you acknowledge that you have read and understood this Privacy Policy.

Plain language commitment: We've written this Privacy Policy to be as clear and straightforward as possible. If anything is unclear, please contact our support team at [email protected] and we'll explain it in plain terms.

This Privacy Policy should be read alongside the 2999bd Terms and Conditions. Together, these documents govern your relationship with the 2999bd platform.

2 Data We Collect

2999bd collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and occasionally from third parties for verification purposes. Here is a breakdown of the categories of data we collect:

2.1 Registration Data

When you create a 2999bd account, we collect:

  • Full legal name
  • Date of birth
  • Email address
  • Mobile phone number
  • Residential address
  • Username and encrypted password

2.2 Identity Verification Data

To comply with our licensing obligations and prevent fraud, 2999bd may request:

  • National ID card or passport scan
  • Proof of address (utility bill or bank statement)
  • Proof of payment method (screenshot of bK ash, Nagad, or Rocket account)

2.3 Transaction Data

Every deposit and withdrawal on 2999bd generates a transaction record that includes the amount, method, timestamp, and reference number. We retain this data to resolve disputes, prevent fraud, and comply with financial regulations.

2.4 Betting Activity Data

2999bd records all bets placed on the platform, including the market, stake, odds, and outcome. This data is used to settle bets accurately, detect suspicious patterns, and personalise your experience.

2.5 Technical and Usage Data

When you visit 2999bd, our servers automatically collect:

  • IP address and approximate location
  • Device type, operating system, and browser version
  • Pages visited and time spent on each page
  • Referring website or search query
  • Session duration and click patterns
Data Category Examples Purpose
Registration Name, email, phone, DOB Account creation and identity verification
Financial Deposit/withdrawal records Payment processing and fraud prevention
Betting Bets, stakes, outcomes Settlement, dispute resolution, responsible gaming
Technical IP address, device info Security, platform optimisation
Communications Support chat, emails Customer service and record keeping

3 How We Use Your Data

2999bd uses your personal data for the following purposes:

  • Account management: To create, maintain, and secure your 2999bd account.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket.
  • Identity verification: To confirm your age and identity as required by our licensing obligations.
  • Bet settlement: To accurately record and settle all bets placed on the 2999bd platform.
  • Fraud prevention: To detect and prevent fraudulent activity, money laundering, and bonus abuse.
  • Customer support: To respond to your queries and resolve any issues with your account.
  • Responsible gaming: To monitor your betting patterns and intervene if we identify signs of problem gambling.
  • Platform improvement: To analyse usage patterns and improve the features and performance of 2999bd.
  • Legal compliance: To meet our obligations under applicable laws and regulations.
  • Marketing communications: To send you promotional offers and updates, but only if you have opted in to receive them.

Marketing opt-out: You can unsubscribe from 2999bd marketing emails at any time by clicking the unsubscribe link in any email we send, or by contacting our support team. Opting out of marketing will not affect your ability to use the platform.

4 Legal Basis for Processing

2999bd processes your personal data on the following legal grounds:

  • Contract performance: Processing that is necessary to provide the services you have signed up for, including account management, bet settlement, and payment processing.
  • Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
  • Consent: Processing for marketing communications, where you have explicitly opted in. You may withdraw this consent at any time.

5 Sharing Your Data

2999bd does not sell your personal data. We share your data only in the following limited circumstances:

5.1 Service Providers

We work with trusted third-party service providers who help us operate the 2999bd platform. These include payment processors (bKash, Nagad, Rocket), identity verification providers, cloud hosting services, and customer support software providers. All service providers are contractually required to handle your data securely and only for the purposes we specify.

5.2 Legal and Regulatory Authorities

2999bd may disclose your personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by law, or when we reasonably believe that disclosure is necessary to protect the rights, property, or safety of 2999bd, our players, or the public.

5.3 Business Transfers

In the event that 2999bd is acquired by or merged with another company, your personal data may be transferred to the new entity. We will notify you before your data is transferred and becomes subject to a different privacy policy.

Our commitment: We never share your data with advertisers, data brokers, or any third party for their own marketing purposes. Your 2999bd account data stays within the 2999bd ecosystem.

6 Cookies and Tracking Technologies

2999bd uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in, and understand how you use the site.

6.1 Types of Cookies We Use

  • Essential cookies: Required for the platform to function. These cannot be disabled. They include session cookies that keep you logged in and security cookies that protect against fraud.
  • Analytics cookies: Help us understand how players use 2999bd so we can improve the platform. Data collected is aggregated and anonymised.
  • Preference cookies: Remember your settings, such as language preference and display options, so you don't have to set them every time you visit.
  • Marketing cookies: Used only if you have consented to receive personalised promotions. These help us show you offers that are relevant to your betting activity on 2999bd.

6.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling essential cookies may affect the functionality of the 2999bd platform, including your ability to log in and place bets.

7 Data Retention

2999bd retains your personal data for as long as your account is active and for a period after account closure as required by law and our licensing obligations. Specifically:

  • Account and identity data: Retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
  • Transaction records: Retained for a minimum of 5 years for financial compliance and dispute resolution purposes.
  • Betting history: Retained for 3 years after the last bet was placed, or longer if required by our licensing authority.
  • Support communications: Retained for 2 years after the conversation is closed.
  • Technical logs: Retained for up to 12 months for security and platform optimisation purposes.

When data is no longer required, 2999bd securely deletes or anonymises it so that it can no longer be linked to you as an individual.

8 Your Privacy Rights

As a 2999bd player, you have the following rights over your personal data:

Right of Access

Request a copy of all personal data 2999bd holds about you. We will provide this within 30 days of your request.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data held in your 2999bd account.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.

Right to Restriction

Ask 2999bd to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Object

Object to processing of your data for marketing purposes or where processing is based on our legitimate interests.

To exercise any of these rights, contact the 2999bd support team at [email protected]. We will respond within 30 days. In some cases, we may need to verify your identity before processing your request.

9 Children's Privacy

The 2999bd platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account on 2999bd, we will immediately close the account, void any bets, and delete all associated personal data.

If you believe a minor has registered on 2999bd, please contact us immediately at [email protected] so we can take prompt action.

10 Security Measures

2999bd takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure:

  • SSL/TLS encryption on all pages and API connections to protect data in transit.
  • Bcrypt password hashing so that your password is never stored in plain text.
  • Two-factor authentication (2FA) available for all 2999bd accounts to add an extra layer of login security.
  • Regular security audits and penetration testing to identify and address vulnerabilities.
  • Access controls that limit which 2999bd staff can access your personal data, based on their role and need.
  • Automated fraud detection systems that monitor for suspicious login attempts and unusual account activity.

While 2999bd takes all reasonable steps to protect your data, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your 2999bd account and to enable two-factor authentication.

11 Third-Party Services

The 2999bd platform integrates with a number of third-party services to deliver a complete betting experience. These include:

  • Payment gateways: bKash, Nagad, and Rocket process your financial transactions. Their own privacy policies govern how they handle your payment data.
  • Sports data providers: We use licensed data feeds to power live scores, odds, and bet settlement. These providers receive only the minimum data necessary to deliver their service.
  • Analytics platforms: We use anonymised analytics tools to understand platform usage. No personally identifiable information is shared with analytics providers.
  • Customer support software: Our live chat and ticketing system is powered by a third-party provider. Conversations are stored securely and used only for support purposes.

2999bd is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of 2999bd.

12 Updates to This Policy

2999bd may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via email or an in-platform notification at least 14 days before the changes take effect.

The updated Privacy Policy will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about how 2999bd protects your privacy. Your continued use of the platform after any update constitutes acceptance of the revised policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 2999bd handles your personal data, please get in touch with our team:

  • Email: [email protected] — we aim to respond to all privacy-related enquiries within 48 hours.
  • Live Chat: Available 24/7 within the 2999bd platform — click the chat icon in the bottom right corner of any page.

Our support team is available in both English and Bengali and is ready to help with any questions about your data, your rights, or this Privacy Policy.

Play with Confidence on 2999bd

Your data is safe with us. Register your free 2999bd account today and enjoy a secure, fair, and exciting betting experience built for Bangladeshi players.

18+ only. Please gamble responsibly. Terms and conditions apply.